In its bid to become the best Caribbean website on the internet, sams247.com has embarked on a number of improvements to enhance your shopping.
LIVE PERSON HELP: Sams247.com has added Live Person Help to assist its customers as they navigate the website. Now, help from a real human is just a click away. Simply click on the LIVE HELP button to begin a live, interactive chat session with one of Sam's helpful customer service representatives. Can't find a product? Have questions about a product's packaging or ingredients? Whatever your concern, turn to LIVE HELP for assistance.
PAYPAL PROBLEMS: Sams247.com is pleased to report that it has successfully resolved its Paypal issues. Heretofore, some orders paid with Paypal would not get recorded in our system, and we had no way of knowing what the customer ordered. We would then be forced to contact the customer to find out exactly what was ordered.
Fortunately, we were able to resolve the issue on Sunday July 9, 2006, by upgrading our shopping-cart software. Now customers can choose the Paypal payment method and be assured that their orders will arrive in our back office for prompt processing.
STREAMLINED CHECKOUT: Anyone who has used (or attempted to use) Sam's checkout system will be happy to learn about two soon-to-be-installed software. Sam's Caribbean Marketplace is in the process of aquiring an add-on software that will streamline the checkout process, reducing the number of checkout pages from four to two. With this feature, no sign-in is required to make a purchase.
In addition to a less cumbersone checkout process, shoppers can now obtain estimated shipping rates with the click of a button. This add-on will allow customers to check shipping rates from any html page on our website, and even in emailed advertisements
Click here for a preview of our future checkout pages.
Our enhanced checkout will take effect by the end of July, 2006
LIVE PERSON HELP: